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Legal · Customer Care
Contact Us
We reply to every email — usually within a few hours.
Last updated · 24 May 2026
How to reach us
We're a small team and we answer every message ourselves.
- Email: help@cosmoclinix.com
- Phone: 07309 732648
- Support hours: Monday to Friday, 9:00–17:00 GMT
- Average response time: under 24 hours, Monday–Friday
Registered business address
Amir Enterprise Ltd (trading as CosmoClinix)
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
Please do not send returns to this address without contacting us first — we'll provide the correct returns address when you initiate a return.
What we can help with
- Order status, tracking, and delivery questions
- Returns, refunds, and exchanges
- Product questions and ingredient queries
- Press, partnership and wholesale enquiries
- Anything else — just ask.
Press & wholesale
For press samples, influencer collaborations or wholesale enquiries, please email help@cosmoclinix.com with "Press" or "Wholesale" in the subject line.