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Legal · Customer Care

Contact Us

We reply to every email — usually within a few hours.

Last updated · 24 May 2026

How to reach us

We're a small team and we answer every message ourselves.

  • Email: help@cosmoclinix.com
  • Phone: 07309 732648
  • Support hours: Monday to Friday, 9:00–17:00 GMT
  • Average response time: under 24 hours, Monday–Friday

Registered business address

Amir Enterprise Ltd (trading as CosmoClinix)
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Please do not send returns to this address without contacting us first — we'll provide the correct returns address when you initiate a return.

What we can help with

  • Order status, tracking, and delivery questions
  • Returns, refunds, and exchanges
  • Product questions and ingredient queries
  • Press, partnership and wholesale enquiries
  • Anything else — just ask.

Press & wholesale

For press samples, influencer collaborations or wholesale enquiries, please email help@cosmoclinix.com with "Press" or "Wholesale" in the subject line.