Tracked Royal Mail Delivery
Back home

Legal · Customer Care

Disclaimer

The honest fine print, in plain English.

Last updated · 24 May 2026

Cosmetic, not medical

CosmoClinix products are cosmetics, not pharmaceuticals or medical devices. They are designed to improve the appearance and feel of healthy skin. They are not intended to diagnose, treat, cure, or prevent any disease, condition, or medical issue.

If you have a medical skin condition (eczema, rosacea, acne, dermatitis, etc.), please consult a qualified dermatologist before using our products.

Individual results vary

Skincare is personal. The "before and after" photos and customer testimonials shown on this website reflect the genuine experiences of individual customers — but results vary depending on skin type, age, hormones, environment, consistency of use, and a long list of other factors.

We make no guarantee that any specific result will be achieved.

Patch testing & allergies

We strongly recommend patch-testing any new skincare product on a small area of skin (inner forearm) for 48 hours before applying it to your face. If you experience irritation, redness, itching or any adverse reaction, discontinue use immediately and consult a healthcare professional.

If you are pregnant, breastfeeding, or have known allergies to common cosmetic ingredients, please review the full ingredient list before purchasing — available on the product page and on the packaging.

Ingredient claims

The percentages and concentrations of active ingredients quoted on this site (e.g. niacinamide 5%, hyaluronic acid) are based on the formulation provided by our Korean lab partner and are accurate to the best of our knowledge.

External links

Our website may contain links to third-party websites (Royal Mail tracking, regulatory bodies, etc.). We have no control over the content of those sites and accept no responsibility for them.

Limitation of liability

To the maximum extent permitted by UK law, Amir Enterprise Ltd (trading as CosmoClinix) is not liable for any indirect, incidental, or consequential loss arising from the use of our products or our website, beyond what is set out in our Terms & Conditions. Nothing in this disclaimer limits our liability for death or personal injury caused by negligence, or any other liability that cannot be excluded under UK law.

Reporting an adverse reaction

In the unlikely event you experience a reaction to one of our products, please:

  1. Stop using the product immediately
  2. Email help@cosmoclinix.com with photos and your batch number
  3. We will report the issue to the UK Cosmetic Product Notification Portal (CPNP) where appropriate

Your safety matters more than a sale.